Automotive Dealership Telephone Skills Training

In Dealership Training

img-1All the video tapes, audio tapes, and distance learning calls combined still can’t match the effectiveness of a live, in-dealership training seminar. Our content is hard-hitting, practical and easy for people to actually use. We get more accomplished in a day than most trainers do in a week!

To learn more, click on either: Training Content for a detailed explanation or, click on FREE Audio CD to download or order your FREE 17-minute audio CD entitled: “The GOOD, the BAD, and UGLY of Incoming Dealership Calls”.

Telephone Mystery Shopping

img-2A critical element of our training is our telephone mystery shopping. Our professional shoppers telephone your dealership and ask the same questions your customers do every day. We then use the actual audio CDs of those calls in our ongoing training system to reinforce what your people have learned. Our telephone shopping is also available as a stand alone service.

Click Here to learn more about our Telephone Mystery Shopping.